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Marketing and Comms Officer


Salary: £28,737 FTE.  Actual salary £22,989.60

Location: Hybrid

Contract:  Fixed term for 12 months

Hours:  28 hours per week.  The working hours for a full-time post are 35.

Hours of work: flexible between 9 am and 6 pm but unsocial hours might be required.  Exact hours will be negotiated with the post holder.

Open to job share.

33 days paid holidays (including statutory holidays) pro rata. 

NEST pension scheme


Closing date for applications:  Tuesday 6th June 2023 at 5pm


Citizens Advice Havering (CAH) and Citizens Advice Redbridge (CAR) were set up in 1939 and have a long and successful history of providing advice to the residents of Havering and Redbridge, and campaigning on the issues that affect them.   CAH and CAR are amongst the smaller local Citizens Advice (LCAs) and as such have to work hard to meet demand with limited resources. 


In 2020, CAH and CAR agreed to establish a close partnership.  In October of that year, both organisations began to share their chief executive.  A first strategy and partnership development plan was adopted in 2022.  CAH and CAR now share resources wherever it is sensible.  There is no defined destination for the partnership.


The purpose of the Marketing and Comms Officer role is to develop and deliver an externally facing marketing and communications strategy aimed at different audiences, and to advise on and support our internal communications.


We are looking for an experienced marketing professional who writes well and can produce communications and marketing material that speak to our diverse range of stakeholders. 


The Marketing and Comms Officer will independently manage their own workload, but work with and be part of a wider team who have a range of expertise and a common aim. 


The position is funded for twelve months in the first instance.  It is anticipated that the activities of the post holder will contribute to our success in fundraising with enough income being generated so that the position can become permanent.



The application pack is available to download from our website.  Please apply by completing the application form and diversity monitoring form and returning to by the closing date (6th June 2023 at 5pm). 


For an informal conversation about the role, please email Susanne Rauprich –


Job pack

Application form

Diversity monitoring form

Guidance notes for applicants

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