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Join Citizens Advice Havering at Havering Association for People with Disabilities (H.A.D.)on Thursdays between 10:00 -12:00 am

Citizens Advice Havering are situated downstairs in the library on Tuesdays at Harold Hill Hub, so there’s no need to join the queue upstairs - just follow the signs to the library reception desk!

Save Your Local Service!

Havering Council is proposing to cut all funding to Citizens Advice Havering. If this happens, it could well mean the service will have to close. 

If you want everyone in Havering to continue to be able to have access to free, impartial, confidential advice, then please sign the petition here

For more information see the Romford Recorder article here.  

 

If you want to tell Havering Council what you think of its proposals, complete the survey here

 

 

WE ARE HERE TO HELP YOU

Since the pandemic came into effect we have had to think and work differently. at Citizens Advice Havering we want to keep supporting you in the safest way that we can.

We have found that we can help a majority of our clients ever the phone however, we may see clients face to face should it be necessary to do so. Please follow the steps below so that we can discuss your needs and determine the best way forward for your case and circumstances.

 

Call the local or national number or visit our website to get help

Our service is available over the phone, face-to-face (appointment only), and online through our website.

INITIAL NEED ASSESSMENT

We will provide the right information and walk you through the steps you need to take in some instances your case may need a specialist or it’s not an area we can help you with. In this circumstance, we may refer you to other organizations that can help you.

SUPPORT OR REFERRAL 

 

 

LOCAL SUPPORT NUMBER

03003302179

Monday, Wednesday, and Friday: 10 am-12:30 pm

Tuesday 10 am – 4 pm

Thursday 1 pm– 3:30 pm

NATIONAL SUPPORT NUMBER

08001448848

Monday to Friday: 9 am – 5 pm

If you call the local number out of hours or our advisers are busy, you will automatically be transferred to the national number for support.

EMAIL ADVICE

Email advice can be obtained via our website. Click on the Email Advice button to select the topic you would like advice on.

IN THE COMMUNITY

Access to our services at community hubs at Rainham, Harold Hill and Hornchurch, is appointment-based. Click on the links below to book for appointment :

Havering Community Hub

RainhamLibrary

Harold Hill Library

Hornchurch Library

We would like to share with you the following good news stories:-
Welcome to Citizens Advice Havering

Citizens Advice Havering provides free, independent, confidential and impartial advice on a wide range of subjects to people living or working in the London Borough of Havering.

We give people the knowledge and confidence they need to find their way forward-whoever they are, and whatever their problem. For everyone for over eighty years.

Undertaking research and campaigning to improve policies and practices that affect people’s lives is one of the twin aims of Citizens Advice and has always been a high priority for our service.

Services

Services are offered from a variety of venues, as follows:

MONTHLY ADVICE COLUMN - NOVEMBER 2022

Citizens Advice Havering has some advice on how to  how to avoid being scammed

The November advice column appears in today’s edition (25 November) of the Romford Recorder see the link below

https://edition.pagesuite.com/html5/reader/production/default.aspx?pnum=31&edid=f64f3406-0513-4f02-887a-8db910dfb144&isshared=true

 

Question

 

Last year I fell for a scam when I was doing my Christmas shopping. The scam was clever. I thought I was getting a good deal but didn't realise I was being scammed until it was too late. How can I avoid the same thing happening again this year?

 

Advice

 

Scammers’ tactics become more sophisticated every year, making scams tricky to recognise, but there are things you can look out for...